Setting boundaries and establishing trust are a challenging and important part of being an effective leader – whether at work, in the community, or in our families.
An executive client recently found these video clips by Brene’ Brown inspiring and helpful, so I’m sharing in this month’s blog. In case you don’t know her, Brene’ Brown, PhD LMSW, is a research professor at the University of Houston and an author of five #1 New York Times bestsellers: The Gifts of Imperfection, Daring Greatly, Rising Strong, Braving the Wilderness, and Dare to Lead.
Brown shares why boundaries matter and how research suggests that the most compassionate people have the best boundaries. Brown defines boundaries as what’s okay versus what’s not okay. And that boundaries enable us to be loving and generous versus being resentful and hateful. Click here to learn more and watch Boundaries by Brene’ Brown (six minute video clip).
The Anatomy of Trust and Braving Connection
Brown defines trust as choosing to make something that is important to you vulnerable to the actions of someone else and that trust is built in very small moments throughout our lives.
- Boundaries: I trust you if you are clear about your boundaries and you hold them AND you are clear about my boundaries and you respect them
- Reliability: I can only trust you if you do what you say you are going to do consistently – over and over again
- Accountability: I can only trust you if when you make a mistake, you are willing to own it, apologize for it, and make amends
- Vault: I can only trust you if what I share with you, you hold in confidence and what you share with me, I will hold in confidence
- Integrity: Trust involves three things one: you choose courage over comfort; two: choose what’s right over what’s fun, fast, or easy; three: practice your values, not just profess them
- Non–Judgment: I can only trust you if help is reciprocal and without judgment. I can fall apart and ask for help and be in struggle without being judged by you and you can fall apart and ask for help and be in struggle without being judged by me
- Generosity: Our relationship is only a trusting relationship if you can assume the most generous thing about my words, intentions, and behaviors and then check in with me
For the Meditators
- Click here to listen to my two favorite meditation guys – Jack Kornfield and Dan Harris on Love, Death, Tech, and Psychedelics from Ten Percent Happier Podcast #204
Consider The Generosity Of The One-Year-Old
who has no words to exchange with you yet
and instead offers up her favorite drooled-on blanket,
her green rhinoceros as big as she is,
her cloth doll with the long blond pigtails,
her battered cardboard books, swung open on their soggy pages.
If you were outdoors she would hand you a dead beetle,
a fistful of grass, a pebble,
by way of introduction or just because.
And if, a moment later, she wanted it back,
it would be for the joy of the game
that makes of every simple object an offering:
This is me. Here is who I am.
In the same way, sun
drapes a buttered scarf across your face,
rose opens herself to your glance,
and rain shares its divine melancholy.
The whole world keeps whispering or shouting to you,
nibbling your ear like a neglected lover,
while you worry over matters of finance,
important issues related to getting and spending,
having and hoarding,
though you were once that baby,
though you are still that world.
Active listening is something that everyone struggles with and most executives include as part of their leadership coaching plan.
In the age of iPhones, email, texts, constant notifications, and Twitter “shouting contests,” truly listening can be a tremendous a gift, both for the speaker and listener.
I think listening starts with desire to be a better listener and also includes an ability to turn down our internal chatter so we are able to be present, engaged, and focused on what the other person is trying to communicate. Not a simple task.
Yoga, meditation, journaling, and exercise are excellent ways to settle and calm our minds, show up more present, and ultimately listen better.
Tools to Become a Better Listener
- Click here to hear Jon Kabat-Zinn talk about Listening as a Radical Act of Love (six minutes). JKZ, a PhD in molecular biologist from MIT, is a scientist, writer, and meditation teacher who is known for bringing Mindfulness-Based Stress Reduction (MBSR) into the mainstream of medicine and society.
- Click here to watch a short clip by Simon Sinek on Why Effective Leaders Speak Last, especially in the boardroom (< two minutes)
- Click here to read A Simple and Powerful Technique for Better Listening
Recently I listened to Marc Lesser, The Zen Priest with an MBA, speak with Dan Harris on 10% Happier podcast episode #184 (click to listen). I enjoyed the podcast so much, I bought Lesser’s book, The Seven Practices of a Mindful Leader that evolved out of his work helping create Search Inside Yourself Leadership, a mindfulness-based emotional intelligence program at Google.
And this is why – Marc Lesser speaks about the tension between being and doing; his love of work; the importance of cultivating compassion, clarity, self–awareness, and a deeper connection to others – and how a mindfulness practice can decrease anxiety and increases one’s ability to lead with the ever–increasing complexity and demands that all leaders face both at work and at home.
The Seven Practices of a Mindful Leader by Marc Lesser
1. Love the work. Start with inspiration, with what is most essential. Acknowledge and cultivate aspiration – your deepest, most heartfelt intentions.
2. Do the work. Have a regular meditation and mindfulness practice. Learn to respond appropriately at work and in all parts of your life. Lesser recommends meditation, walking meditation, and journal writing – emphasizing the importance of spending some amount of time just sitting, without any of the activity or stimulation of exercise.
3. Don’t be an expert. Let go of thinking you are right. Step in to greater wonder, openness, and vulnerability. The quote “In the beginner’s mind there are many possibilities, but in the expert’s there are few” by Zen Master Shunryu Suzuki captures this concept beautifully.
4. Connect to your pain. Don’t avoid the pain that comes from being human. Transform pain into learning and opportunity.
5. Connect to the pain of others. Don’t avoid the pain of others. Embody a profound connection to all humanity and life.
6. Depend on others. Let go of a false sense of independence. Both empower others and be empowered by others to foster healthy group dynamics.
7. Keep making it simpler. Let go of a mindset of scarcity. Integrate mindfulness practice and results.
Always love to hear from you – feel free to email me and let me know how things are going!
SIGN UP FOR THE JUNE 21ST 28 DAY MEDITATION CHALLENGE!
Participants from previous meditation challenges shared receiving the following immediate benefits from meditating eight minutes per day over a 28 day period:
- General Health and Well Being
- Emotional Regulation
- Kinder Nature to Self and Others
- Positive Change in Mindset
- Enhanced Productivity
More details below….
General Health and Well Being:
- Better Sleep
- Time of Refuge
- Less Loneliness
- Provides more daily healing and comfort
Emotional Regulation – managing stress and changing the nervous system:
- Better able to deal with situations where others might push my buttons – I am able to step away and respond more constructively
- I am able to remain more focused and calm during difficult situations
Kinder Nature – self and others – leads to better relationships:
- More patient and thoughtful
- More accepting of self and others
- Kinder to myself and others
Change in Mindset:
- Allows my brain to relax
- In terms of managing disappointment, I’m able to acknowledge pain, accept the situation, let go of what I can’t control, and feel more grateful (versus blocking things out and numbing myself).
- Provides perspective and philosophy
- Pay more attention to beauty around me – like noticing a beautiful sunset
Enhanced Productivity – more effective life:
- Improved memory
- Focused on a singular task versus multi-tasking
- Fresh perspective: bring a beginner’s mind approach to my work
- Able to handle life’s daily pressures better
- More accepting of unexpected situations that are given to me
SIGN UP FOR THE MEDITATION CHALLENGE TODAY!
The 28 Day Meditation Challenge*
Strengthen Your Existing Practice or Learn How to Meditate!
Starts June 21st
CLICK HERE to learn more and sign up!
Includes: mindfulness welcome kit, daily email with inspiring quotes, videos, and meditations, and a Google tracking sheet for accountability and community.
Be part of a virtual community: can be done from anywhere in the world!
Build up to 8 minutes per day, enough to create short term changes to your brain!
Entire $28 fee goes to Sheltered Yoga, a wonderful nonprofit whose mission is to improve emotional health and wellbeing of underserved communities.
SIGN UP FOR THE MEDITATION CHALLENGE TODAY!
Every man can, if he so desires,
becomes the sculptor of his own brain.
– Santiago Ramon Y Cajal
I highly recommend reading Altered Traits: Science Reveals How Much Meditation Changes your Mind, Brain, and Body written by Daniel Goleman and Richard Davidson, both leading PhD scientists and New York Times–best selling authors.
In their book they share how meditation not only leads to pleasant mind states but also to altered traits, that is personality traits that remain and endure after meditation sessions have ended. And that with just two weeks of 8 minutes of daily meditation, participants can start experiencing short term changes to their brains, including less reaction to stress, better focus, less mind wandering, improved memory, more compassion, and less bodily inflammation.
On a more personal note, clients have shared receiving the following benefits from a meditation practice:
- A self-awareness and awareness of the environment around them
- A calmer, more grounded presence
- Improved ability to regulate emotions, navigate difficult situations, and manage conflict
- Gains in creativity and innovative thinking
- Deeper active listening skills (being more present and patient)
- More compassion towards others and less critical of one’s self
- Improved concentration, engagement, and focus
- Enhanced perspective (the ability to see different sides and points of view)
- Stronger, richer, and more fulfilling relationships
More about Meditation …..
Meditation The practice of setting aside quiet time to calm our mind and relax our whole body by focusing on our breath, other body sensations, sound, sight, or mantra. Meditation is training for the mind; it involves an internal effort to self–regulate the mind; turning your attention away from distracting thoughts and focusing on the present moment.
Alexis Santos, meditation teacher and mindfulness expert, shares that meditators have three jobs:
- Relate to Experience Skillfully To be in wise relationship with what is by not taking things so personally. Thoughts, emotions, and feelings come and go based on certain causes and conditions, so we can see things as being part of nature.
- Develop Awareness Is the mind aware of thoughts, emotions, and sensations? Welcoming and accepting the present moment versus resisting.
- Balance and Steady the Mind Anchoring the mind by focusing on the breath or something else like another body sensation, sound, sight, or mantra.
Mindfulness versus Meditation Mindfulness is a capacity of mind – a way of relating to whatever is happening – while meditation is an activity, a thing you do. If mindfulness is like strength training and flexibility, meditation is like running or going to the gym.
The Mind-Body Connection Routine stressors in the workplace – an abrasive email, a contentious conversation, a high-stakes meeting – feel as real and as threatening to us today as a potential attack from a saber tooth tiger did thousands of years ago. Whether it’s a tiger or an angry colleague, we have basically the same physiological response – that is, we get triggered, stressed, and go into a “fight or flight mode.”
To better understand how meditation positively affects your physiology and helps manage your triggers, consider these scientific findings:
Brain – The amygdala, an almond-shaped structure in the brain, is responsible for handling our emotions. When we become triggered, we experience an “amygdala hijack.” Blood literally leaves our brain and moves towards our limbs, so we can either fight or flee. This also negatively impacts our memory and cognitive function. A regular meditation practice will improve your mental clarity and reduce the intensity and recovery time of stressful emotional triggers.
Heart – When we become triggered, the stress hormone cortisol is released, making us more susceptible to heart attack, stroke, and hypertension. A regular meditation practice will help you manage stress and its harmful effects by reducing cortisol levels in the bloodstream. This leads to slowing your heart rate and lowering your blood pressure, helping you control your breathing and remain calm.
Immune System – A strong immune system is critical to maintaining overall health. Antibodies, which fight bacteria and viruses, are critical to a strong immune system. Meditation has been shown to boost activity in the areas of the brain that command the body’s immune system, making it work more effectively. Studies have also shown that meditation boosts antibodies in the blood.
Between stimulus and response there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom.
– Victor Frankl
A leader recently shared with me the value of taking a one–minute pause before he spoke at board meetings so he could be more present, take a few deep calming breaths, create some space for himself, and respond in a more thoughtful, deliberate way. A Wharton student shared with me that she used the technique of taking a pause, focusing on her breath, and getting grounded in her body by feeling her fingertips to help her feel more calm during emotionally charged conversations.
Tara Brach, meditation psychologist and meditation teacher, speaks about how most things are really out of our control – even our thoughts, body sensations, and emotions – but because our mind is trainable, we can take control of how we respond to certain situations. She mentioned something called “the interrupter,” a mindful moment where we take a pause and respond to the situation at hand in an intentional way versus being stuck in autopilot or acting out based on our old patterns.
Tips around the one–minute interrupter!
- Take a few deep breaths, with more focus on the exhale. This will help stop your fight/flight response, activate your parasympathetic (the rest and digest) system, regulate your emotions, and cultivate a sense of calm and well-being.
- If you are in a conversation or meeting, and things get heated, request a short coffee or bathroom break to give yourself time to step away and settle your mind. Again, a few, slow, deep breaths will help interrupt the fight/flight response and facilitate the parasympathetic (rest and digest) system.
- Rather than mindlessly checking your phone, take a mindful minute to take a few deep breaths, get present, and feel centered. As a practice, because we’ve become so addicted to our phones, Tara Brach encourages us to skip once every four times we check our PDAs – and take a mindful pause.
- At end of the day, right before you enter your home, take a moment, a few deep breaths, check in with yourself and ask – what’s my best intention for how I want to show up and be with myself, family, and/or others? Relaxed? Calm? Joyful? This is a great exercise to do anytime of day – either for yourself or before you meet with someone.
- Here’s a simple four step approach – called STOP that I learned as part of my MBSR (mindfulness based stress reduction) training. It’s a simple way to be more deliberate and thoughtful about how you respond to any kind of moment – pleasant or stressful.
- Stop: Pause.
- Take a Breath: It might be half a breath, one breath or ten breaths – depends on the situation you are in and the pace of your experience, so trust your judgment and work with what you have.
- Observe: Notice what’s happening. Pay attention to and honor your thoughts, emotions, and sensations. Say “YES” to this moment, accepting that it is here. Try to coexist with whatever you are noticing. The suffering comes in when we resist or want things to be different than they are.
- Proceed: What’s the appropriate response here given what you are noticing? What’s your best intention for this situation? Make a decision based on a deliberate choice versus habit.
In 1982, Ari Weinzweig, along with his partner Paul Saginaw, founded Zingerman’s Delicatessen with a $20,000 bank loan, a Russian History degree from the University of Michigan, four years of experience washing dishes, cooking and managing in restaurant kitchens and chutzpah from his hometown of Chicago.
Today, Zingerman’s Delicatessen is a nationally renowned food icon and the Zingerman’s Community of Businesses has grown to 12 businesses with 700+ employees and $65+ million in annual revenue. And in 2019, Zingerman’s Roadhouse was named a semifinalist for the prestigious James Beard Foundation Award.
Our family met Ari last summer on a visit to Michigan while dining at Zingerman’s Roadhouse (he was the water boy, refilling our glasses!). Since then I have gotten to know Ari and continue to be inspired by his community values, artistic creative expression, prolific writings, and business success.
Ari has authored several excellent books, including recently released pamphlet, The Art of Business, in which he emphasizes that we all have the capacity to approach our lives, jobs, and businesses as artists.
As an executive coach, I especially appreciate Ari’s philosophy of how showing up as an artist links to mindful leadership and emotional intelligence. He believes that having an artist’s mindset is about being more conscious of what you think, how you view the world, what you say and do, and how you relate to others. Doing so means ultimately leading a life of your own design (versus one that was chosen for you), believing in what you do, being true to yourself and your organization, and creating more meaningful business offerings. To learn how to live as an artist, read on!
The Art of Business – Why I Want to Be an Artist by Ari Weinzweig
Here’s an idea. Next time someone asks what you do for a living, try telling them you’re an artist. Watch their response. My forecast? They will pay far more attention when you start to share more about your life. So, I’m pretty sure, will you.
Don’t worry. I’m not trying to get you to tell tall tales. I believe it—even if you’re not an artist by trade today, I have full faith that you might already live an artistically inspired life. If you don’t now, I’m confident that you are more than capable. Accountants, actuaries, and astrophysicists—regardless of profession, we all have the ability to live our lives as if we were artists. And when we choose to live our lives creatively, to make the most of the days and months and years we have on the planet, to be true to ourselves as best we can and as often as possible, then our lives—and our organizations—are truly art as well. Most of us, I know, haven’t conceived of ourselves as artists. But I’m guessing that if we start imagining ourselves in this new light, our lives will likely become richer and more rewarding. Excellent, if imperfect, works of art in the making.
If artist doesn’t feel quite right, you could try saying you’re a poet. “Real poetry opens all doors,” Jim Morrison once said. “You can walk through any one that suits you.” To Morrison’s point, there are many we can go through. We get to pick the door we’re best suited for, based on what we believe, our dreams, and our desires. The path it leads to may be difficult, challenging, anything but easy. But at least we’re on the right road. I far prefer to fall short going after the life I want to lead than to succeed on a path that others say I should have chosen. With that in mind, I opt for the door that leads to an interesting and meaningful life, to more creativity, to helping others around me be themselves; the door to learning, to loving; the one that opens to appreciating the nuance, the shading, the surprise. All of these, I believe, make for better business as well.
Don’t panic. I’m not going to make you present half a dozen poems in PowerPoint. Whether you put your poetry to paper or not isn’t the point. I don’t write poetry. But I do try to live poetically. Poet Robert Duncan said “poetry must have music and magic.” I’d say the same is true for a great life. I look for them wherever I go. The crema on a freshly poured cup of espresso; the smell of real Spanish saffron; the caramelized crust on a dark loaf of bread from our Bakehouse; the look of amazement on a customer’s face as they take their first bite of a Reuben at the Deli. They’re all pretty poetically powerful to me.
Which door we opt for is our decision. Robert Henri, in his 1923 book, The Art of Spirit, said, “Be yourself today, don’t wait till tomorrow.” Pressure and problems are always present. Your sister, your soul mate, and society can all have their say. But, in the end, the choice to live an artistic existence is ours alone to make.
When my partner Paul Saginaw and I were working on our University of Michigan commencement address in 2015, it occurred to me that what everyone asks when you graduate from school could well be the wrong question. “What are you going to do now?” seems so narrow. A far more powerful and infinitely more interesting way to frame the inquiry might be to ask: “What kind of life do you plan to create?” There are as many “right” answers as there are human beings in the world. There’s so much more to our lives than what it says on our business card. The beauty, the depth, the artistry, I believe, are in the details. Remember, it’s the fine brush strokes in the background that bring the foreground into focus. We can, I’m confident, all live a creative and an artistic existence. The more we help everyone in our organization to do the same, the more rewarding their lives will be and the better our business will become. As Robert Henri says, “In every human being there is the artist.”
There’s great energy that comes from living artistically, as Henri advocates. Creating a life of your own design, even when others raise their eyebrows in doubt and disbelief, can be challenging in the day to day. But ultimately, it’s invigorating. It brings our unique passions to the fore. Whether it’s baking or business (or, in our case, both at the same time), believing deeply in what you’re doing makes all the difference. As Henri writes, “When the artist is alive in any person, whatever his kind of work may be, he becomes an inventive, searching, daring, self-expressive creature. He becomes interesting to other people.”
It seems to me to be what great business is all about—well-crafted, original art in our products and services; engaging language in our marketing materials; compassionate, kind, community-oriented workplaces; and in our case, high-quality food with distinctive character. That creative, caring, engaging energy is a lot of what gets people lining up to spend time and money in unique businesses such as ours. I believe—more strongly all the time—that this creativity and ability is in everyone. Our job as leaders is to help bring out of the folks we work with, and help our friends and family to do the same.
The late Irish theologian John O’Donohue wrote that, “In a sense, all the contemporary crises can be reduced to a crisis about the nature of beauty.” With that lens, he goes on, “for the first time we gain a clear view of how much ugliness we endure and allow. . . constant struggle leaves us tired and empty. . . . When we lose sight of beauty our struggle becomes tried and functional.” As a history major, I know that social patterns ebb and flow; that what cycles up will steadily then cycle down, and vice versa. We are then, in O’Donohue’s framing, suffering a crisis of ugliness on so many fronts. As he wrote many years ago, “The time is now ripe for beauty to surprise and liberate us.” I can see glimmers in the darkness. I’m ever more adamant that an artistic approach to our lives, our organizations, our work and our relationships is an answer. If we work hard at it, we can effectively turn the page. Here’s to bringing back that beauty, to the coming of a caring, collaborative and creative Age of Art. Each of us has the power to make the world just a bit gentler and a bit more beautiful every day!
Click here to learn more about Ari!
Click here to purchase The Art of Business!
Click here to hear Ari’s talk at Google!
Click here to hear Ari and Paul’s University of Michigan 2015 Commencement Speech!
Click here to email Ari (at his request, he loves connecting!)